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Privacy Policy

We are fully aware of the issue of privacy in the connected world we live in. So below we provide you with the strongest and the most transparent assurance that our job is not to gather personal information from our visitors and customers; rather, our job is to provide know-how, accessories and replacement parts for HPLC/GC equipment. That is it!

1. What Do We Do With Your Information?

Our focus is on providing you with quality products, not gathering and dealing with your personal information!

When you purchase something from our store, as part of the buying and selling process, we have to collect the personal information you give us, such as your name, address and email address.

With your permission, we may send you emails about our store, new products, news about the industry and especially promotions. We don't use your email address for any purpose other than direct communication with you!

2. Consent

How do you get my consent?

We get your consent only when you explicitly opt in to receive our email communication by checking a box upon checking out, by subscribing to our newsletter, or by registering with our store. No hidden policies!

How do I withdraw my consent?

If, after you opted in, you change your mind, you may withdraw your consent by contacting us or by sending an email to info@crownscientific.com or mailing us at our address. We will instantly remove you from the list!

In future, we will add an "Unsubscribe" link in the relevant page.

3. Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our terms of service. Other than that, as mentioned above, our job is not to gather or “deal” with your personal information!

4. Shopify

Our store is hosted by Shopify Inc, which provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify’s data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall.

Your credit-card information is encrypted using secure socket-layer technology (SSL) and stored with a AES-256 encryption.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit-card information by our store and its service providers.

For more insight, you may also want to read Shopify’s terms of service or privacy statement.

5. Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

6. Security

To protect your personal information, Shopify takes reasonable precautions and follows industry best practices to make sure your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit-card information, the information is encrypted using secure socket-layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

7. Cookies

Here is a list of cookies that Shopify uses. We’ve listed them here so you that you can choose if you want to opt-out of the cookies or not:

  • _session_id: unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc).
  • _shopify_visit: no data held. Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
  • _shopify_uniq: no data held, expires midnight (relative to the visitor) of the next day. It Counts the number of visits to a store by a single customer.
  • cart: unique token, persistent for 2 weeks. Stores information about the contents of your cart.
  • _secure_session_id: unique token, sessional
  • storefront_digest: unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.

8. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

9. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired by or merges with another company, your information may be transferred to the new owners, so that we may continue to sell products to you.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@crownscientific.com or by mailing to our address.